Privacy Policy

Effective Date: February 18th, 2025

Last Updated: February 18th, 2025

1. Business Information

Company Name: Nomadic Trader LLC

Business Address: 30 N Gould St, STE R, Sheridan, WY 82801

Contact Email: privacy@thinkformlaw.com

2. What Data We Collect

ThinkForm collects and processes data necessary to provide its services, including:

• Firm Data: Case data, financial reports, productivity metrics
• User Account Data: Names, emails, roles, and firm affiliation
• System Usage Logs: How users interact with ThinkForm for analytics & security
• Third-Party Integrations: Data from software such as QuickBooks, Clio, CASEpeer, and other law firm management tools
• Support & Communication Data: Messages and tickets submitted via Crisp for technical support
• Application Analytics Data: Non-personally identifiable analytics tracked via Plausible and PostHog to improve platform performance

3. How We Use Your Data

ThinkForm processes data to:

• Provide AI-driven analytics & business intelligence for law firms
• Deliver firm-wide performance insights to improve decision-making
• Enhance workflow automation & integrations with third-party tools
• Ensure compliance & security (audit trails, security monitoring)
• Improve system performance through app analytics
• Provide technical support and customer success assistance

4. Data Storage & Security Measures

ThinkForm is hosted on AWS U.S. regions and follows best-in-class security practices:

• Data Isolation: Each law firm's data is completely separated from others, ensuring privacy and security.
• Encryption: All data is encrypted in transit and at rest using AWS security standards.
• Access Control: Only authorized firm users have access to their data.
• AI Model Isolation: Each firm's data is isolated within a Vector Database, ensuring that no firm's data is exposed to another.
• Breach Containment: Even in the unlikely event of a security breach, our architecture prevents unauthorized access to other firms' systems.

5. Data Sharing & Third Parties

ThinkForm does not share or sell user data. However, to deliver our services, we integrate with:

• QuickBooks, Clio, CASEpeer, and other law firm tools (for direct data integrations)
• Plausible & PostHog (to analyze platform usage for improvement)
• Crisp (to provide real-time technical support)

These third-party tools are used only for app-level improvements and customer support and do not collect personally identifiable information beyond what is necessary for their function.

6. User Rights & Data Control

Law firms using ThinkForm have the following rights:

• Access & Corrections: Users can access and update their data at any time.
• Data Portability: Firms can request an export of their data.
• Right to Deletion: Firms can request immediate deletion of their data at any time.
• Control Over Data Use: ThinkForm does not use client data for marketing or any purpose outside of product functionality.

7. Data Retention Policy

• Default 90-day data retention after cancellation, allowing firms to recover their data.
• Firms may request immediate deletion at any time, in which case all data will be permanently removed from our systems.

8. Compliance & Legal Considerations

ThinkForm complies with U.S. Data Privacy Laws and attorney-client privilege protections:

• No data is shared with third parties except for integrations approved by the law firm.
• All data remains under the control of the firm and is never used beyond ThinkForm's stated purpose.
• ThinkForm is currently not required to comply with GDPR but may expand compliance in the future if serving EU-based clients.

9. Updates to This Privacy Policy

ThinkForm may update this Privacy Policy periodically. Law firms will be notified of any major changes via email or platform notification.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 Email: privacy@thinkformlaw.com

📍 Mailing Address: 30 N Gould St, STE R, Sheridan, WY 82801